Phaetex Solutions Privacy Policy
Phaetex Solutions protects your personal data. We comply with the Kenya Data Protection Act 2019. This document explains our data practices.
1. Data we collect
We collect names and email addresses. We collect billing details through payment processors. Our e-commerce platform collects product details and customer transaction records. Our system logs IP addresses and device types.
2. Lawful basis for processing
We process data to fulfill our contract with you. We process data with your consent. We process data to meet legal obligations.
3. Data usage
We use data to create accounts. We use data to process payments. We use data to provide technical support. We use data to improve our software and platform reliability.
4. Data sharing
We share data with hosting providers. We share data with payment gateways. We do not sell your personal information. We disclose data when law requires.
5. Data safety
We use encryption. We monitor our servers. No electronic storage method is perfect. We protect data from unauthorized access. We report data breaches to officials before 72 hours pass.
6. Your rights
You request access to your data. You request correction of inaccurate data. You request deletion of your data. You object to data processing for marketing. You request a copy of your data in a portable format.
7. Data retention
We keep data as long as necessary for our services. We delete data when you close your account.
8. Cookies
Our platform uses cookies. Cookies track your session. You manage cookie settings in your browser.
9. Policy changes
We update this policy. We notify you of changes on this platform.
10. Contact us
Contact Phaetex Solutions through our platform. Address questions to our support team.